Dear Guests,
The “Hospitality Agreement” below provides information to help you make best use of your services for a pleasant stay. Our guests are the heart of our Agriturismo; we depend on your constant feedback for ongoing improvement of our services. We welcome all suggestions and recommendations.

Podere Fontanino
For three generations, our family has owned farmland and oak and chestnut groves in nearby Palazzo del Pero. Our “impossible dream” was to own a farmhouse for welcoming guests. It took years of searching and work, but we finally bought this house, an abandoned ruin, in 2014. After five more years of economic sacrifice, mental energy, and paperwork, we reached our goal.
While maintaining all the characteristics of a Tuscan farmhouse, we improved the house structurally and thermally with an eye to the environment. It is equipped with a solar energy system and a pellet stove for heat in order to keep the countryside as green as possible.
In the family chestnut grove, we integrated some of our cousin Sauro’s fruit olive trees and a truffle plot. Barbara, a lover of bees, bought from an elderly neighbor about twenty hives for wildflower honey production.
Our guestrooms are all proudly named for our family’s products.

The staff
Andrea, Barbara, and Sauro will be your point of reference for any problem encountered during your stay on the farm or for any question regarding local tourism. We will do our best to make your stay as pleasant as possible!

Reservations
Reservations can be made either by phone or online. We are committed to respond within 24 hours of your request.

Check in
From 16.00 to 20.00
In case of arrivals at a different time from those indicated, please notify us in advance.
We require valid personal identification.

Check out
We ask you to check out by 10:30.
In case you need to stay longer, just make arrangements in advance To allow our staff to thoroughly prepare for the next incoming guests.

Payment by debit or credit card is accepted.

Breakfast
The self-service breakfast buffet is available from 8:00-10:00 and offers homemade products with ingredients exclusively from local farms, with some exceptions made by Tuscan regional law.
Breakfast is served on the veranda facing the pool (heated in winter) and accessible from outside

Access
The external staircase should be used at all other times for entering and exiting the farmhouse.

Swimming Pool Use
Pool is open from 8:00-19:00 daily.
Pool depth is 1.35 meters throughout.
No unaccompanied minors under 14 allowed.
No diving or running on pool deck.
No freediving activities.
Absolutely no leaning over the infinity edge of the pool.
Before entering the pool, guests must shower and sanitize your feet using the provided facilities.
Guests should avoid swimming within three hours of eating.
Before using the pool, read all posted signage in addition to written regulations issued at check-in.

Quiet Hours
We kindly ask our guests to keep any television, media, or music systems at a volume that respects the peace and harmony of our environment, especially during rest times from 14:00-16:00 and 23:00-9:00.

Housekeeping Services
Guest rooms will be refreshed(?) each morning. If possible, please vacate by 10:30 to allow staff access.

Towels and sheets will be replaced every 3 days, excluding the day of and the day preceding departure. Otherwise, please leave towels on the floor if they need replacing. Kindly use towels for personal hygiene only.

We take great pride in cleaning our rooms carefully; however, in this rustic structure and setting, you may find small insects, wood fragments, and the like. Please alert us immediately and we will resolve the issue.

We thoughtfully choose the objects in each room and aim to create a positive, welcoming environment for every guest. If there’s something you would like to keep to remember us by, please don’t hesitate to ask.

Local excursions and transportation
The area around the farm offers numerous marked paths for travelers on foot or bicycle. (Need to mention CAI?) Equip yourself with a good pair of sneakers and set off, or rent a traditional or power-assisted bike.? from one of our local partners.

Andrea, Barbara, or Sauro would be honored to accompany you on local excursions. Together you can visit nearby ancient early Christian settlements, or the railway path that connected Arezzo to Romagna from the late 1800’s through WWII. Please make your request in advance since any guided excursions with our staff must be scheduled around farmhouse duties.

We also offer a free daily shuttle into Arezzo for those who want to spend a day in the historic city center or travel to the business district without using a car. Shuttle leaves at 10:30 and returns at 18:00. Van seats 8.

Each room offers a tea kettle with various infusions available to guests.

All guest bathrooms are equipped with a hairdryer and organic toiletries.

Free WiFi is available in all parts of the farmhouse. Just ask management for the password.

Room key and gate remote control are not replicable in case of loss you will be charged euro 80

The management is not resposible for theft or loss of objects left unattended within the structure

For the sake of all…
We ask you to behave respectfully and courteously for the peace and relaxation of other guests;
Respect the rooms, furnishings, and equipment found in and around the farmhouse;
Never use extra heating appliances or open flames;
smoking is not permitted inside the room
Please minimize waste out of respect for the environment.

The staff of Podere Fontanino Farmhouse thank you for your cooperation.